Sale Conditions

1) Used machines are offered subject to prior sale and on an "as is, where is" basis unless otherwise specified. A confirmatory deposit is required to reserve the machine. If deposits for the same machine are received from multiple buyers on the same day, Germanplast will return the received amount to all but the one who, at Germanplast’s discretion, will proceed with the purchase. No claims will be accepted for bank charges or other expenses incurred in anticipation of the purchase. Should the sale be prevented for reasons beyond Germanplast’s control, the deposit will be refunded, deducting any possible expenses and at the current exchange rate. No claims for lost revenue or business turnover will be accepted.

2) Any information provided about used equipment is based on details given by the previous owner or documented in available records. Buyers are encouraged to inspect the machines before confirming the purchase. For brand-new equipment manufactured by our partners, all information, including photos, drawings, and videos, is supplied by the respective manufacturers. Germanplast assumes that new machinery offered by its manufacturing partners does not infringe on third-party patents or trademarks and fully complies with European safety regulations. Should this prove to be incorrect, Germanplast shall not be held responsible for any violations, unfair practices, or disputes arising from the incorrect information provided. Germanplast reserves the right to use images and footage to showcase different configurations of the machines for sale.

3) New equipment is covered by a 12-month limited warranty. Used machinery may be offered without a warranty or with a 3-month, 4-month, or 6-month limited warranty, at Germanplast’s discretion, starting from the delivery date or from the start-up date. In the latter case, the machine must be installed and started within a maximum of two months from delivery. The warranty is void if start-up is not performed by a Germanplast technician or under their direct supervision.

4) Germanplast is fully available to supply spare parts, ancillary equipment, and technical support for repairs and commissioning. For disconnected machines that cannot be seen in operation, a post-sale service may be arranged under specific agreements, where a team of skilled technicians can be sent to the Buyer’s site for re-connection and start-up. If this is not possible due to travel restrictions or other limitations, Germanplast can offer to reassemble, reconnect, and start up the machine at its premises, providing a video recording or even a live video call to demonstrate the machine in operation.

5) When personnel training is offered, Germanplast strongly recommends that it is not underestimated. The Client should designate a dedicated operator to receive training and make full use of the allocated training time. Inadequate training could lead to operational issues.

6) Used equipment sold as "parts of a used machine" cannot be put into operation as is. The Buyer acknowledges that if they choose to put the machine into operation, they must complete it with all missing parts, including safety devices, ensuring compliance with industry standards and their country’s regulations. The Buyer assumes full responsibility for operating such machinery and obtaining the necessary certifications.

7) Germanplast shall not be held responsible for any non-compliance issues arising from the inability to obtain export authorization or authorization for use in the Buyer’s country.

8) The operating manuals and drawings provided with the machines may not be available in the Buyer’s language. The Buyer is responsible for obtaining translations into a language understandable to the operators. Documents may be provided in digital format. Germanplast advises that operators always read the user manual and comply with warranty conditions to prevent misunderstandings.

9) Delivery times provided are indicative. Germanplast will make every effort to deliver as quickly as possible but shall not be liable for delays caused by war, pandemics, or other circumstances beyond its control that affect the timely supply of non-Germanplast-manufactured components. Germanplast will not be held responsible for any loss of revenue or business turnover due to such delays. The expected delivery timeframe begins once Germanplast receives the down payment, the signed pro-forma invoice, and the signed layout (for new equipment).

10) Germanplast retains sole ownership of the machine(s) until full payment has been credited to its bank account. Payment must always be made in advance via bank transfer unless other terms have been agreed upon in writing. Bills of exchange or checks are not accepted as payment. The customer may request a bank guarantee at their own expense. If, for any reason, the customer decides to cancel the order after paying the confirmation deposit, Germanplast shall be entitled to deduct any costs already incurred for the procurement of parts necessary to fulfill the order. If the deposit is insufficient to cover these costs, the difference may be claimed.

11) Machines are generally sold on an Ex-Works (EXW) basis unless otherwise specified. A quotation with different INCOTERMS can be provided upon request.

12) The Buyer is encouraged to inspect the goods upon arrival and immediately report any issues to Germanplast. Claims regarding delivered goods will only be accepted within five days of receipt. No returns will be accepted without written authorization from Germanplast. In the case of returned goods, all freight and customs duties will be at the sender’s expense.

13) The Buyer must promptly inform Germanplast of any errors or missing details in their company information as stated in the documents. Buyer data will be processed in accordance with Italian privacy laws and the GDPR. Please refer to our Privacy Policy page at germanplast.com.

14) Any disputes arising in relation to Germanplast will be governed by Italian law, with Biella as the exclusive place of jurisdiction.